Sometimes, the Motorola Moto E4 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by a lot of places. So, so that youre able to connect properly to the Wifi network with your Motorola Moto E4, we decided to write this tuto. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you must do on the Motorola Moto E4. Finally, we will see what it is necessary to do and check on your Wifi box.
How to proceed when the Motorola Moto E4 has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto E4
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Motorola Moto E4 may display the text message: Authentication or authentication error . If perhaps the issue comes from there, the solution is straightforward. Just forget about the Wifi network in your Motorola Moto E4. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is carried out, youre able to try again to connect to the Wifi network. If the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Motorola Moto E4 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is extremely basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Motorola Moto E4. If perhaps it still doesn’t function, go to the next trick.
Retype Security password
Sometimes the authentication problem originates from the method you type the Wifi network security password. Certainly, it is sometimes subtle to type a security password Wifi on its Motorola Moto E4. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several pc problems, the solution is sometimes extremely simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola Moto E4. Then try to reconnect with your Motorola Moto E4.
Check box settings
If perhaps non-e of the prior solutions did function, the problem could be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . If perhaps this is not the case, choose this option. Then try to connect your Motorola Moto E4 again to Wifi. If perhaps the authentication issue carries on, we suggest that you contact your service provider or a telephone store.
