Oftentimes, the Motorola Moto E displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly originate from a lot of places. So, so that you can connect properly to the Wifi network with your Motorola Moto E, we decided to write this guide. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you must do on the Motorola Moto E. Finally, we will see what it is actually necessary to do and check on your Wifi box.
What to do when the Motorola Moto E has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto E
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola Moto E may display the message: Authentication or authentication error . In the event that the issue comes from there, the answer is very simple. Simply forget about the Wifi network in your Motorola Moto E. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s completed, you can try again to connect to the Wifi network. If the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Motorola Moto E because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. Youre able to then try to reconnect to the Wifi network with your Motorola Moto E. In the event that it still doesn’t function, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the way you type the Wifi network security password. Indeed, it is actually sometimes subtle to type a security password Wifi on its Motorola Moto E. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of pc problems, the solution is occasionally incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola Moto E. Then try to reconnect with your Motorola Moto E.
Check box settings
In the event that none of the previous solutions did function, the problem might be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. Then try to connect your Motorola Moto E again to Wifi. In the event that the authentication issue continues, we recommend that you contact your service provider or a telephone store.
