You have just bought an Motorola Moto E and when you turn it on, it displays the following error text: SIM card not recognized. Sometimes the Motorola Moto E does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Motorola Moto E directly back. Certainly, there are many tricks to fix this trouble. We will therefore observe in this content, what are the stuff to do and verify so that the SIM card is recognized on your Motorola Moto E.
How to proceed when the SIM card is not recognized on my Motorola Moto E
If the SIM card is not recognized on your Motorola Moto E, below is a list of stuff that will help you discover the source of the trouble, observe repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Motorola Moto E is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Motorola Moto E
Sometimes the trouble may originate from the tracking of the SIM card. Actually, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola Moto E from reading the SIM card. To fix this trouble, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the trouble comes from the SIM card, you can actually test it on a different phone and you will have your answer. If it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Motorola Moto E
If the two previous steps do not give anything, it truly is important to test a different SIM card to find out in the event that the trouble comes from the card. Certainly, in the event that other SIM card function on the Motorola Moto E, it truly is because the trouble comes from the card. Otherwise, it truly is at the level of the telephone that we will have to look.
Check that your Motorola Moto E is not Simlocker
When you have tried many SIM cards on the Motorola Moto E and none are recognized, the telephone could possibly be Simlocker. This means that the Motorola Moto E will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet that will do that.
Check that the problem will not originate from the ROM installed on the Motorola Moto E
This part mainly concerns the people who root the Motorola Moto E to install a ROM that is not initial. If this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We recommend that you reinstall an initial ROM and re-test it.
If nothing works
If all the above solutions do not work, we recommend you to bring your Motorola Moto E and the SIM card back to one of your operator’s shops.