Motorola Moto C: Wifi Authentication Problem

At times, the Motorola Moto C displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by several places. So, so that you can connect properly to the Wifi network with your Motorola Moto C, we decided to produce this guide. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you need to do on the Motorola Moto C. Finally, we will see what it truly is necessary to do and check on your Wifi box.

What to do when the Motorola Moto C has an authentication problem on the Wifi network

Forget the Wifi network on your Motorola Moto C

Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Motorola Moto C may display the text: Authentication or authentication error . Whenever the issue comes from there, the answer is straightforward. Just forget about the Wifi network in your Motorola Moto C. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s completed, you can try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Motorola Moto C because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Motorola Moto C. Whenever it still does not work, go to the next trick.

Retype Password

At times the authentication problem comes from the method you type the Wifi network security password. Certainly, it truly is sometimes subtle to type a security password Wifi on its Motorola Moto C. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many computer problems, the solution is from time to time incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola Moto C. Then try to reconnect with your Motorola Moto C.

Check box settings

Whenever none of the previous solutions did work, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. Then try to connect your Motorola Moto C again to Wifi. Whenever the authentication issue carries on, we suggest that you contact your service provider or a telephone retail store.