You have just bought an Motorola Moto C and when you turn it on, it displays the following error message: SIM card not recognized. Oftentimes the Motorola Moto C does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Motorola Moto C directly back. In fact, there are a lot of methods to fix this problem. We will consequently see in this content, what are the things to do and verify in order that the SIM card is recognized on your Motorola Moto C.
What to do when the SIM card is not recognized on my Motorola Moto C
If the SIM card is not recognized on your Motorola Moto C, below is a list of things that will help you identify the source of the problem, see repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Motorola Moto C is to wash it up. In fact, it may possibly happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Motorola Moto C
Oftentimes the problem may possibly be caused by the tracking of the SIM card. In fact, it often happens that tiny metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola Moto C from reading the SIM card. To fix this problem, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the problem comes from the SIM card, you can actually test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Motorola Moto C
If the two previous steps do not give anything, it is actually necessary to test a different SIM card to find out if the problem comes from the card. In fact, if other SIM card function on the Motorola Moto C, it is actually because the problem comes from the card. Otherwise, it is actually at the level of the smartphone that we will have to look.
Check that your Motorola Moto C is not Simlocker
If you have tried a lot of SIM cards on the Motorola Moto C and none are recognized, the smartphone could possibly be Simlocker. This means that the Motorola Moto C will recognize just the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that will do that.
Check that the problem will not be caused by the ROM installed on the Motorola Moto C
This part mainly concerns the people who root the Motorola Moto C to install a ROM that is not initial. If this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We advise that you reinstall an initial ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your Motorola Moto C and the SIM card back to 1 of your operator’s shops.
