Motorola DROID Ultra: Unrecognized SIM card

You have just acquired an Motorola DROID Ultra and when you turn it on, it displays the following error text message: SIM card not recognized. Sometimes the Motorola DROID Ultra does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Motorola DROID Ultra directly back. Indeed, there are several tips to fix this issue. We will therefore discover in this tuto, what are the things to do and check in order that the SIM card is recognized on your Motorola DROID Ultra.unrecognized-sim-card-Motorola-DROID-Ultra

How to proceed when the SIM card is not recognized on my Motorola DROID Ultra

If the SIM card is not recognized on your Motorola DROID Ultra, below is a list of things that can help you identify the source of the issue, discover repairing the issue.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Motorola DROID Ultra is to clean it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Motorola DROID Ultra

Sometimes the issue might come from the tracking of the SIM card. Actually, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola DROID Ultra from reading the SIM card. To fix this issue, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on another cellphone

To find out if the issue originates from the SIM card, you’re able to test it on another phone and you will have your answer. In case it is not recognized on other devices, you’re able to modify the SIM card.

Try another SIM card on your Motorola DROID Ultra

If the two previous steps do not give anything, it is actually important to test another SIM card to find out if perhaps the issue originates from the card. Indeed, if perhaps other SIM card function on the Motorola DROID Ultra, it is actually because the issue originates from the card. Otherwise, it is actually at the level of the cellphone that we will have to look.

Confirm that your Motorola DROID Ultra is not Simlocker

When you have tried several SIM cards on the Motorola DROID Ultra and non-e are recognized, the cellphone may be Simlocker. This means that the Motorola DROID Ultra will recognize only the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that can do that.

Check that the problem will not come from the ROM installed on the Motorola DROID Ultra

This part mainly concerns the people who root the Motorola DROID Ultra to install a ROM that is not initial. If this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.

If nothing works

If all the above solutions do not work, we recommend you to bring your Motorola DROID Ultra and the SIM card back to 1 of your operator’s shops.