Occasionally, the Motorola DEFY displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly come from several places. So, so that you can actually connect properly to the Wifi network with your Motorola DEFY, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the Motorola DEFY. Finally, we will see what it can be required to do and check on your Wifi box.
How to proceed when the Motorola DEFY has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola DEFY
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola DEFY may display the text: Authentication or authentication error . In the event that the problem comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Motorola DEFY. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s carried out, you can actually try again to connect to the Wifi network. If the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Motorola DEFY because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Motorola DEFY. In the event that it still will not function, go to the next trick.
Retype Security password
Occasionally the authentication problem originates from the solution you type the Wifi network security password. Indeed, it can be sometimes subtle to type a security password Wifi on its Motorola DEFY. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many computer problems, the solution is occasionally extremely simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola DEFY. After that try to reconnect with your Motorola DEFY.
Check box settings
In the event that non-e of the previous answers did function, the problem could be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. After that try to connect your Motorola DEFY again to Wifi. In the event that the authentication problem continues, we advise that you contact your service provider or a telephone store.
