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Oftentimes, the Moto Z3 Force displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from several places. So, so that you’re able to connect properly to the Wifi network with your Moto Z3 Force, we decided to produce this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you must do on the Moto Z3 Force. At last, we will see what it can be necessary to do and check on your Wifi box.

What to do when the Moto Z3 Force has an authentication problem on the Wifi network

Forget the Wifi network on your Moto Z3 Force

If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Moto Z3 Force may display the text: Authentication or authentication error . If perhaps the trouble comes from there, the solution is straightforward. Simply forget about the Wifi network in your Moto Z3 Force. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s done, you’re able to try again to connect to the Wifi network. In the event that the trouble is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Moto Z3 Force because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You’re able to after that try to reconnect to the Wifi network with your Moto Z3 Force. If perhaps it still will not function, go to the next trick.

Retype Password

Oftentimes the authentication problem originates from the way you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its Moto Z3 Force. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in a great many laptop problems, the solution is at times incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Moto Z3 Force. Then try to reconnect with your Moto Z3 Force.

Check box settings

If perhaps non-e of the prior answers did function, the problem could possibly be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. Then try to connect your Moto Z3 Force again to Wifi. If perhaps the authentication trouble continues, we suggest that you contact your service provider or a telephone retail store.