From time to time, the Moto Z displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from many places. So, so that you can actually connect properly to the Wifi network with your Moto Z, we decided to write this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you need to do on the Moto Z. At last, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the Moto Z has an authentication problem on the Wifi network
Forget the Wifi network on your Moto Z
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Moto Z may display the text message: Authentication or authentication error . In cases where the issue comes from there, the answer is fairly simple. Just forget about the Wifi network in your Moto Z. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is completed, you can actually try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Moto Z because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. Youre able to then try to reconnect to the Wifi network with your Moto Z. In cases where it still does not function, go to the next trick.
Retype Password
From time to time the authentication problem comes from the method you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Moto Z. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many pc problems, the solution is from time to time very simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Moto Z. Then try to reconnect with your Moto Z.
Check box settings
In cases where non-e of the prior answers did function, the problem could possibly be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. Then try to connect your Moto Z again to Wifi. In cases where the authentication issue carries on, we highly recommend that you contact your service provider or a telephone store.
