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At times, the Moto G6 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from a lot of places. So, so that you can connect properly to the Wifi network with your Moto G6, we decided to write this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you have to do on the Moto G6. Finally, we will see what it is required to do and check on your Wifi box.

How to proceed when the Moto G6 has an authentication problem on the Wifi network

Forget the Wifi network on your Moto G6

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Moto G6 may display the text: Authentication or authentication error . In the event that the problem comes from there, the answer is fairly simple. Simply forget about the Wifi network in your Moto G6. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. In the event that the problem is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Moto G6 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Moto G6. In the event that it still will not work, go to the next trick.

Retype Security password

At times the authentication problem comes from the method you type the Wifi network security password. In fact, it is sometimes subtle to type a security password Wifi on its Moto G6. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many pc problems, the solution is at times very simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Moto G6. After that try to reconnect with your Moto G6.

Check box settings

In the event that non-e of the prior answers did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. After that try to connect your Moto G6 again to Wifi. In the event that the authentication problem carries on, we advise that you contact your service provider or a telephone store.