You have just acquired an Moto G6 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Moto G6 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Moto G6 directly back. In truth, there are many techniques to solve this issue. We will consequently discover in this tuto, what are the stuff to do and confirm so that the SIM card is recognized on your Moto G6.
How to proceed when ever the SIM card is not recognized on my Moto G6
If perhaps the SIM card is not recognized on your Moto G6, below is a list of stuff that can help you determine the source of the issue, discover repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Moto G6 is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Moto G6
Oftentimes the issue may be caused by the location of the SIM card. Actually, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Moto G6 from reading the SIM card. To solve this issue, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the issue originates from the SIM card, you can actually test it on another phone and you will have your answer. If it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Moto G6
If perhaps the two previous steps do not give anything, it truly is necessary to test another SIM card to find out if perhaps the issue originates from the card. In truth, if perhaps other SIM card function on the Moto G6, it truly is because the issue originates from the card. Otherwise, it truly is at the level of the mobile phone that we will have to look.
Verify that your Moto G6 is not Simlocker
When you have tried many SIM cards on the Moto G6 and none are recognized, the mobile phone could be Simlocker. This means that the Moto G6 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that can do that.
Check that the problem doesn’t be caused by the ROM installed on the Moto G6
This part mainly concerns the people who root the Moto G6 to install a ROM that is not original. If perhaps this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We recommend that you reinstall an original ROM and re-test it.
If perhaps nothing works
If perhaps all the above solutions do not work, we advise you to bring your Moto G6 and the SIM card back to 1 of your operator’s shops.