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From time to time, the LG K10 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly result from many places. So, so that you can connect properly to the Wifi network with your LG K10, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you have to do on the LG K10. Finally, we will see what it’s required to do and check on your Wifi box.

What to do when the LG K10 has an authentication problem on the Wifi network

Forget the Wifi network on your LG K10

If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your LG K10 may display the text message: Authentication or authentication error . If perhaps the trouble comes from there, the solution is quite easy. Just forget about the Wifi network in your LG K10. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s completed, you can try again to connect to the Wifi network. If the trouble is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the LG K10 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s incredibly basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your LG K10. If perhaps it still doesn’t work, go to the next trick.

Retype Password

From time to time the authentication problem comes from the way you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its LG K10. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in lots of laptop problems, the solution is oftentimes incredibly simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your LG K10. After that try to reconnect with your LG K10.

Check box settings

If perhaps non-e of the previous answers did work, the problem could be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the case, choose this option. After that try to connect your LG K10 again to Wifi. If perhaps the authentication trouble persists, we advise that you contact your service provider or a telephone retail store.