Occasionally, the Lenovo Moto Z2 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from several places. So, so that you can connect properly to the Wifi network with your Lenovo Moto Z2, we decided to write this tuto. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the Lenovo Moto Z2. Finally, we will see what it is necessary to do and check on your Wifi box.
What to do when the Lenovo Moto Z2 has an authentication problem on the Wifi network
Forget the Wifi network on your Lenovo Moto Z2
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Lenovo Moto Z2 may display the message: Authentication or authentication error . In cases where the trouble comes from there, the answer is very simple. Just forget about the Wifi network in your Lenovo Moto Z2. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is carried out, you can try again to connect to the Wifi network. If perhaps the trouble is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Lenovo Moto Z2 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. Youre able to then try to reconnect to the Wifi network with your Lenovo Moto Z2. In cases where it still does not work, go to the next trick.
Retype Password
Occasionally the authentication problem comes from the way you type the Wifi network password. In truth, it is sometimes subtle to type a password Wifi on its Lenovo Moto Z2. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is sometimes very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Lenovo Moto Z2. Then try to reconnect with your Lenovo Moto Z2.
Check box settings
In cases where non-e of the previous solutions did work, the problem may perhaps be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. Then try to connect your Lenovo Moto Z2 again to Wifi. In cases where the authentication trouble carries on, we advise that you contact your service provider or a telephone store.
