You have just acquired an Lenovo Moto G5 and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Lenovo Moto G5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Lenovo Moto G5 directly back. In truth, there are several methods to solve this issue. We will for that reason see in this article, what are the things to do and verify in order that the SIM card is recognized on your Lenovo Moto G5.
What to do when ever the SIM card is not recognized on my Lenovo Moto G5
In the event that the SIM card is not recognized on your Lenovo Moto G5, below is a list of things that may help you discover the source of the issue, see repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Lenovo Moto G5 is to clean it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Lenovo Moto G5
Occasionally the issue may possibly result from the location of the SIM card. Actually, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Lenovo Moto G5 from reading the SIM card. To solve this issue, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the issue originates from the SIM card, you can actually test it on another phone and you will have your answer. If it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Lenovo Moto G5
In the event that the two previous steps do not give anything, it can be required to test another SIM card to find out in cases where the issue originates from the card. In truth, in cases where other SIM card work on the Lenovo Moto G5, it can be because the issue originates from the card. Otherwise, it can be at the level of the mobile phone that we will have to look.
Verify that your Lenovo Moto G5 is not Simlocker
In case you have tried several SIM cards on the Lenovo Moto G5 and none are recognized, the mobile phone could be Simlocker. This implies that the Lenovo Moto G5 will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that may do that.
Check that the problem doesn’t result from the ROM installed on the Lenovo Moto G5
This part mainly concerns the people who root the Lenovo Moto G5 to install a ROM that is not initial. In the event that this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We suggest that you reinstall an initial ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we advise you to bring your Lenovo Moto G5 and the SIM card back to one of your operator’s shops.
