Sometimes, the Kazam displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by a lot of places. So, so that you can actually connect properly to the Wifi network with your Kazam, we decided to produce this tuto. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you have to do on the Kazam. At last, we will see what it’s required to do and check on your Wifi box.
How to proceed when the Kazam has an authentication problem on the Wifi network
Forget the Wifi network on your Kazam
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Kazam may display the text: Authentication or authentication error . If the issue comes from there, the solution is very simple. Just forget about the Wifi network in your Kazam. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s carried out, you can actually try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Kazam because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s incredibly basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Kazam. If it still will not function, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the way you type the Wifi network security password. Indeed, it’s sometimes subtle to type a security password Wifi on its Kazam. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many laptop problems, the solution is oftentimes incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Kazam. After that try to reconnect with your Kazam.
Check box settings
If none of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. After that try to connect your Kazam again to Wifi. If the authentication issue continues, we highly recommend that you contact your service provider or a telephone retail store.