You have just acquired an Kazam and when you turn it on, it displays the following error text: SIM card not recognized. Sometimes the Kazam does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Kazam directly back. Certainly, there are several tips to solve this trouble. We will consequently find out in this article, what are the things to do and check in order that the SIM card is recognized on your Kazam.
What to do when the SIM card is not recognized on my Kazam
In cases where the SIM card is not recognized on your Kazam, below is a list of things that will help you determine the source of the trouble, find out repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Kazam is to clean it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Kazam
Sometimes the trouble may possibly originate from the tracking of the SIM card. Actually, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Kazam from reading the SIM card. To solve this trouble, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the trouble originates from the SIM card, youre able to test it on another phone and you will have your answer. In case it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Kazam
In cases where the two previous steps do not give anything, it can be necessary to test another SIM card to find out in the event that the trouble originates from the card. Certainly, in the event that other SIM card function on the Kazam, it can be because the trouble originates from the card. Otherwise, it can be at the level of the smartphone that we will have to look.
Verify that your Kazam is not Simlocker
When you have tried several SIM cards on the Kazam and none are recognized, the smartphone may be Simlocker. This implies that the Kazam will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that will do that.
Check that the problem will not originate from the ROM installed on the Kazam
This part mainly concerns the people who root the Kazam to install a ROM that is not original. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We suggest that you reinstall an original ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we advise you to bring your Kazam and the SIM card back to 1 of your operator’s shops.
