Sometimes, the Huawei Y5 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by several places. So, so that you can connect properly to the Wifi network with your Huawei Y5, we decided to produce this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you need to do on the Huawei Y5. At last, we will see what it is actually required to do and check on your Wifi box.
How to proceed when the Huawei Y5 has an authentication problem on the Wifi network
Forget the Wifi network on your Huawei Y5
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Huawei Y5 may display the text: Authentication or authentication error . In the event that the issue comes from there, the answer is straightforward. Just forget about the Wifi network in your Huawei Y5. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s completed, you can try again to connect to the Wifi network. If the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Huawei Y5 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Huawei Y5. In the event that it still doesn’t work, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the method you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its Huawei Y5. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is at times very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Huawei Y5. After that try to reconnect with your Huawei Y5.
Check box settings
In the event that none of the previous answers did work, the problem could possibly be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Huawei Y5 again to Wifi. In the event that the authentication issue carries on, we highly recommend that you contact your service provider or a telephone store.
