You have just purchased an Huawei Y360 and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Huawei Y360 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Huawei Y360 directly back. In truth, there are many tips to solve this trouble. We will therefore see in this article, what are the things to do and confirm to ensure that the SIM card is recognized on your Huawei Y360.
What to do when ever the SIM card is not recognized on my Huawei Y360
If the SIM card is not recognized on your Huawei Y360, below is a list of things that will help you discover the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Huawei Y360 is to clean it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Huawei Y360
Sometimes the trouble may possibly come from the tracking of the SIM card. In truth, it often happens that tiny metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Huawei Y360 from reading the SIM card. To solve this trouble, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the trouble comes from the SIM card, you can test it on another phone and you will have your answer. In case it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Huawei Y360
If the two previous steps do not give anything, it’s necessary to test another SIM card to find out in the event that the trouble comes from the card. In truth, in the event that other SIM card work on the Huawei Y360, it’s because the trouble comes from the card. Otherwise, it’s at the level of the smartphone that we will have to look.
Confirm that your Huawei Y360 is not Simlocker
In case you have tried many SIM cards on the Huawei Y360 and non-e are recognized, the smartphone could possibly be Simlocker. It indicates that the Huawei Y360 will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that will do that.
Check that the problem doesn’t come from the ROM installed on the Huawei Y360
This part mainly concerns the people who root the Huawei Y360 to install a ROM that is not original. If this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We advise that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we recommend you to bring your Huawei Y360 and the SIM card back to one of your operator’s shops.
