At times, the HUAWEI P Smart Plus displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by several places. So, so that you’re able to connect properly to the Wifi network with your HUAWEI P Smart Plus, we decided to write this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you have to do on the HUAWEI P Smart Plus. Finally, we will see what it can be required to do and check on your Wifi box.
What to do when the HUAWEI P Smart Plus has an authentication problem on the Wifi network
Forget the Wifi network on your HUAWEI P Smart Plus
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HUAWEI P Smart Plus may display the message: Authentication or authentication error . If perhaps the trouble comes from there, the solution is quite easy. Simply forget about the Wifi network in your HUAWEI P Smart Plus. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is completed, you’re able to try again to connect to the Wifi network. If perhaps the trouble is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the HUAWEI P Smart Plus because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your HUAWEI P Smart Plus. If perhaps it still does not function, go to the next trick.
Retype Password
At times the authentication problem comes from the method you type the Wifi network password. In fact, it can be sometimes subtle to type a password Wifi on its HUAWEI P Smart Plus. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is from time to time very simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your HUAWEI P Smart Plus. After that try to reconnect with your HUAWEI P Smart Plus.
Check box settings
If perhaps none of the prior solutions did function, the problem could be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. After that try to connect your HUAWEI P Smart Plus again to Wifi. If perhaps the authentication trouble continues, we recommend that you contact your service provider or a telephone retail store.
