HUAWEI P smart 2019: Wifi Authentication Problem

Occasionally, the HUAWEI P smart 2019 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly come from several places. So, so that you can connect properly to the Wifi network with your HUAWEI P smart 2019, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you have to do on the HUAWEI P smart 2019. Finally, we will see what it is actually required to do and check on your Wifi box.

How to proceed when the HUAWEI P smart 2019 has an authentication problem on the Wifi network

Forget the Wifi network on your HUAWEI P smart 2019

If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HUAWEI P smart 2019 may display the text: Authentication or authentication error . If perhaps the trouble comes from there, the solution is fairly simple. Just forget about the Wifi network in your HUAWEI P smart 2019. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is carried out, you can try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the HUAWEI P smart 2019 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your HUAWEI P smart 2019. If perhaps it still does not work, go to the next trick.

Retype Security password

Occasionally the authentication problem originates from the solution you type the Wifi network security password. Certainly, it is actually sometimes subtle to type a security password Wifi on its HUAWEI P smart 2019. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in lots of computer problems, the solution is sometimes very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your HUAWEI P smart 2019. After that try to reconnect with your HUAWEI P smart 2019.

Check box settings

If perhaps none of the previous answers did work, the problem might be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. After that try to connect your HUAWEI P smart 2019 again to Wifi. If perhaps the authentication trouble persists, we recommend that you contact your service provider or a telephone retail store.