Oftentimes, the HUAWEI Mate X displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially result from many places. So, so that you may connect properly to the Wifi network with your HUAWEI Mate X, we decided to produce this tuto. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you need to do on the HUAWEI Mate X. At last, we will see what it truly is required to do and check on your Wifi box.
How to proceed when the HUAWEI Mate X has an authentication problem on the Wifi network
Forget the Wifi network on your HUAWEI Mate X
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your HUAWEI Mate X may display the message: Authentication or authentication error . In cases where the problem comes from there, the answer is very simple. Just forget about the Wifi network in your HUAWEI Mate X. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is carried out, you may try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the HUAWEI Mate X because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is very basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your HUAWEI Mate X. In cases where it still doesn’t function, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the method you type the Wifi network password. Indeed, it truly is sometimes subtle to type a password Wifi on its HUAWEI Mate X. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is from time to time very simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your HUAWEI Mate X. Then try to reconnect with your HUAWEI Mate X.
Check box settings
In cases where none of the prior answers did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. Then try to connect your HUAWEI Mate X again to Wifi. In cases where the authentication problem persists, we suggest that you contact your service provider or a telephone retail store.
