HUAWEI Mate 20: Wifi Authentication Problem

At times, the HUAWEI Mate 20 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by a lot of places. So, so that you’re able to connect properly to the Wifi network with your HUAWEI Mate 20, we decided to write this guide. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you have to do on the HUAWEI Mate 20. Finally, we will see what it truly is required to do and check on your Wifi box.

What to do when the HUAWEI Mate 20 has an authentication problem on the Wifi network

Forget the Wifi network on your HUAWEI Mate 20

Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your HUAWEI Mate 20 may display the text: Authentication or authentication error . Whenever the issue comes from there, the answer is straightforward. Simply forget about the Wifi network in your HUAWEI Mate 20. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, you’re able to try again to connect to the Wifi network. If the issue is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the HUAWEI Mate 20 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your HUAWEI Mate 20. Whenever it still will not function, go to the next trick.

Retype Password

At times the authentication problem comes from the way you type the Wifi network password. In truth, it truly is sometimes subtle to type a password Wifi on its HUAWEI Mate 20. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in many computer problems, the solution is at times incredibly simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your HUAWEI Mate 20. After that try to reconnect with your HUAWEI Mate 20.

Check box settings

Whenever none of the previous solutions did function, the problem may perhaps be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. After that try to connect your HUAWEI Mate 20 again to Wifi. Whenever the authentication issue persists, we highly recommend that you contact your service provider or a telephone retail store.