Sometimes, the Huawei Mate 10 Pro displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly come from a lot of places. So, so that you can connect properly to the Wifi network with your Huawei Mate 10 Pro, we decided to write this guide. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you must do on the Huawei Mate 10 Pro. Finally, we will see what it is actually important to do and check on your Wifi box.
What to do when the Huawei Mate 10 Pro has an authentication problem on the Wifi network
Forget the Wifi network on your Huawei Mate 10 Pro
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Huawei Mate 10 Pro may display the text: Authentication or authentication error . If the issue comes from there, the solution is quite simple. Just forget about the Wifi network in your Huawei Mate 10 Pro. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is done, you can try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Huawei Mate 10 Pro because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually extremely basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Huawei Mate 10 Pro. If it still doesn’t work, go to the next trick.
Retype Password
Sometimes the authentication problem comes from the solution you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its Huawei Mate 10 Pro. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many computer problems, the solution is oftentimes extremely simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Huawei Mate 10 Pro. After that try to reconnect with your Huawei Mate 10 Pro.
Check box settings
If none of the prior answers did work, the problem may be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. After that try to connect your Huawei Mate 10 Pro again to Wifi. If the authentication issue carries on, we highly recommend that you contact your service provider or a telephone store.
