At times, the Huawei Ascend G620S displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly come from many places. So, so that you can actually connect properly to the Wifi network with your Huawei Ascend G620S, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you must do on the Huawei Ascend G620S. At last, we will see what it can be necessary to do and check on your Wifi box.
What to do when the Huawei Ascend G620S has an authentication problem on the Wifi network
Forget the Wifi network on your Huawei Ascend G620S
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Huawei Ascend G620S may display the message: Authentication or authentication error . If the trouble comes from there, the answer is fairly simple. Simply forget about the Wifi network in your Huawei Ascend G620S. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s completed, you can actually try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Huawei Ascend G620S because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be very simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Huawei Ascend G620S. If it still will not work, go to the next trick.
Retype Security password
At times the authentication problem originates from the method you type the Wifi network security password. Certainly, it can be sometimes subtle to type a security password Wifi on its Huawei Ascend G620S. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is sometimes very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Huawei Ascend G620S. Then try to reconnect with your Huawei Ascend G620S.
Check box settings
If non-e of the previous answers did work, the problem could possibly be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. Then try to connect your Huawei Ascend G620S again to Wifi. If the authentication trouble carries on, we advise that you contact your service provider or a telephone retail store.
