You have just acquired an HTC U11 plus and when you turn it on, it displays the following error message: SIM card not recognized. From time to time the HTC U11 plus does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the HTC U11 plus directly back. Indeed, there are many methods to fix this issue. We will for that reason observe in this content, what are the things to do and verify in order that the SIM card is recognized on your HTC U11 plus.
How to proceed when the SIM card is not recognized on my HTC U11 plus
In the event that the SIM card is not recognized on your HTC U11 plus, below is a list of things that may help you determine the source of the issue, observe repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your HTC U11 plus is to clean it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your HTC U11 plus
From time to time the issue may possibly be caused by the tracking of the SIM card. In truth, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the HTC U11 plus from reading the SIM card. To fix this issue, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the issue comes from the SIM card, youre able to test it on another phone and you will have your answer. When it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your HTC U11 plus
In the event that the two previous steps do not give anything, it’s required to test another SIM card to find out whenever the issue comes from the card. Indeed, whenever other SIM card work on the HTC U11 plus, it’s because the issue comes from the card. Otherwise, it’s at the level of the smartphone that we will have to look.
Confirm that your HTC U11 plus is not Simlocker
If you have tried many SIM cards on the HTC U11 plus and non-e are recognized, the smartphone could be Simlocker. This means that the HTC U11 plus will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that may do that.
Check that the problem doesn’t be caused by the ROM installed on the HTC U11 plus
This part mainly concerns the people who root the HTC U11 plus to install a ROM that is not initial. In the event that this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we advise you to bring your HTC U11 plus and the SIM card back to 1 of your operator’s shops.