From time to time, the HTC U displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from several places. So, so that you can connect properly to the Wifi network with your HTC U, we decided to produce this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you have to do on the HTC U. At last, we will see what it is important to do and check on your Wifi box.
What to do when the HTC U has an authentication problem on the Wifi network
Forget the Wifi network on your HTC U
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HTC U may display the text message: Authentication or authentication error . If perhaps the problem comes from there, the solution is straightforward. Simply forget about the Wifi network in your HTC U. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the HTC U because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is extremely simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your HTC U. If perhaps it still will not function, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the way you type the Wifi network security password. In fact, it is sometimes subtle to type a security password Wifi on its HTC U. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many pc problems, the solution is oftentimes extremely simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC U. Then try to reconnect with your HTC U.
Check box settings
If perhaps none of the prior answers did function, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, choose this option. Then try to connect your HTC U again to Wifi. If perhaps the authentication problem continues, we suggest that you contact your service provider or a telephone store.
