Oftentimes, the HTC U Ultra displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially originate from many places. So, so that you can actually connect properly to the Wifi network with your HTC U Ultra, we decided to produce this tuto. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you have to do on the HTC U Ultra. Finally, we will see what it is actually important to do and check on your Wifi box.
What to do when the HTC U Ultra has an authentication problem on the Wifi network
Forget the Wifi network on your HTC U Ultra
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HTC U Ultra may display the text: Authentication or authentication error . In cases where the trouble comes from there, the solution is straightforward. Just forget about the Wifi network in your HTC U Ultra. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s completed, you can actually try again to connect to the Wifi network. If perhaps the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the HTC U Ultra because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually extremely basic. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your HTC U Ultra. In cases where it still does not work, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the method you type the Wifi network security password. Certainly, it is actually sometimes subtle to type a security password Wifi on its HTC U Ultra. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is occasionally extremely simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC U Ultra. Then try to reconnect with your HTC U Ultra.
Check box settings
In cases where non-e of the prior solutions did work, the problem may be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your HTC U Ultra again to Wifi. In cases where the authentication trouble continues, we suggest that you contact your service provider or a telephone store.
