Sometimes, the HTC Sensation XL displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly result from several places. So, so that youre able to connect properly to the Wifi network with your HTC Sensation XL, we decided to produce this tuto. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at first what you have to do on the HTC Sensation XL. Finally, we will see what it is actually important to do and check on your Wifi box.
What to do when the HTC Sensation XL has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Sensation XL
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC Sensation XL may display the text: Authentication or authentication error . If the issue comes from there, the answer is quite simple. Simply forget about the Wifi network in your HTC Sensation XL. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s done, youre able to try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the HTC Sensation XL because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. Youre able to then try to reconnect to the Wifi network with your HTC Sensation XL. If it still will not work, go to the next trick.
Retype Password
Sometimes the authentication problem comes from the way you type the Wifi network security password. In truth, it is actually sometimes subtle to type a security password Wifi on its HTC Sensation XL. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many pc problems, the solution is oftentimes very simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC Sensation XL. Then try to reconnect with your HTC Sensation XL.
Check box settings
If non-e of the previous answers did work, the problem could possibly be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. Then try to connect your HTC Sensation XL again to Wifi. If the authentication issue continues, we recommend that you contact your service provider or a telephone store.
