You have just acquired an HTC Sensation XE and when you turn it on, it displays the following error message: SIM card not recognized. Oftentimes the HTC Sensation XE does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the HTC Sensation XE directly back. Certainly, there are several methods to solve this problem. We will for that reason find out in this content, what are the stuff to do and check to ensure that the SIM card is recognized on your HTC Sensation XE.
How to proceed when the SIM card is not recognized on my HTC Sensation XE
If perhaps the SIM card is not recognized on your HTC Sensation XE, below is a list of stuff that may help you identify the source of the problem, find out repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your HTC Sensation XE is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your HTC Sensation XE
Oftentimes the problem may possibly come from the location of the SIM card. Actually, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the HTC Sensation XE from reading the SIM card. To solve this problem, you simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the problem comes from the SIM card, you may test it on another phone and you will have your answer. If it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your HTC Sensation XE
If perhaps the two previous steps do not give anything, it can be important to test another SIM card to find out in cases where the problem comes from the card. Certainly, in cases where other SIM card work on the HTC Sensation XE, it can be because the problem comes from the card. Otherwise, it can be at the level of the phone that we will have to look.
Verify that your HTC Sensation XE is not Simlocker
When you have tried several SIM cards on the HTC Sensation XE and non-e are recognized, the phone could possibly be Simlocker. It indicates that the HTC Sensation XE will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that may do that.
Check that the problem will not come from the ROM installed on the HTC Sensation XE
This part mainly concerns the people who root the HTC Sensation XE to install a ROM that is not original. If perhaps this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We suggest that you reinstall an original ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we advise you to bring your HTC Sensation XE and the SIM card back to 1 of your operator’s shops.
