Occasionally, the HTC One X9 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly come from several places. So, so that youre able to connect properly to the Wifi network with your HTC One X9, we decided to produce this tuto. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you must do on the HTC One X9. Finally, we will see what it is actually important to do and check on your Wifi box.
How to proceed when the HTC One X9 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC One X9
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HTC One X9 may display the text: Authentication or authentication error . If the trouble comes from there, the solution is quite simple. Simply forget about the Wifi network in your HTC One X9. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, youre able to try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the HTC One X9 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your HTC One X9. If it still will not function, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the technique you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its HTC One X9. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many laptop problems, the solution is oftentimes incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC One X9. Then try to reconnect with your HTC One X9.
Check box settings
If none of the previous solutions did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . If this is not the case, select this option. Then try to connect your HTC One X9 again to Wifi. If the authentication trouble continues, we suggest that you contact your service provider or a telephone store.
