HTC One: Wifi Authentication Problem

Occasionally, the HTC One displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly result from many places. So, so that you may connect properly to the Wifi network with your HTC One, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the HTC One. At last, we will see what it truly is important to do and check on your Wifi box.

How to proceed when the HTC One has an authentication problem on the Wifi network

Forget the Wifi network on your HTC One

Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC One may display the text: Authentication or authentication error . Whenever the problem comes from there, the answer is very simple. Just forget about the Wifi network in your HTC One. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, you may try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the HTC One because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your HTC One. Whenever it still doesn’t work, go to the next trick.

Retype Password

Occasionally the authentication problem originates from the method you type the Wifi network security password. In truth, it truly is sometimes subtle to type a security password Wifi on its HTC One. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many laptop problems, the solution is oftentimes extremely simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC One. Then try to reconnect with your HTC One.

Check box settings

Whenever none of the previous answers did work, the problem may be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. Then try to connect your HTC One again to Wifi. Whenever the authentication problem continues, we recommend that you contact your service provider or a telephone store.