Sometimes, the HTC One E8 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by many places. So, so that you can connect properly to the Wifi network with your HTC One E8, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you need to do on the HTC One E8. At last, we will see what it truly is required to do and check on your Wifi box.
How to proceed when the HTC One E8 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC One E8
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC One E8 may display the message: Authentication or authentication error . In the event that the problem comes from there, the solution is straightforward. Simply forget about the Wifi network in your HTC One E8. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is completed, you can try again to connect to the Wifi network. If the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the HTC One E8 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it truly is extremely basic. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. Youre able to after that try to reconnect to the Wifi network with your HTC One E8. In the event that it still does not work, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the way you type the Wifi network security password. Certainly, it truly is sometimes subtle to type a security password Wifi on its HTC One E8. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many laptop problems, the solution is at times extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC One E8. After that try to reconnect with your HTC One E8.
Check box settings
In the event that none of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your HTC One E8 again to Wifi. In the event that the authentication problem remains, we recommend that you contact your service provider or a telephone retail store.
