At times, the HTC Desire X displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly come from a lot of places. So, so that you may connect properly to the Wifi network with your HTC Desire X, we decided to write this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you need to do on the HTC Desire X. Finally, we will see what it can be required to do and check on your Wifi box.
How to proceed when the HTC Desire X has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire X
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HTC Desire X may display the text: Authentication or authentication error . If perhaps the problem comes from there, the answer is very simple. Simply forget about the Wifi network in your HTC Desire X. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s completed, you may try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the HTC Desire X because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it can be extremely simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. Youre able to then try to reconnect to the Wifi network with your HTC Desire X. If perhaps it still will not function, go to the next trick.
Retype Security password
At times the authentication problem originates from the method you type the Wifi network security password. Certainly, it can be sometimes subtle to type a security password Wifi on its HTC Desire X. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is sometimes extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC Desire X. After that try to reconnect with your HTC Desire X.
Check box settings
If perhaps none of the prior solutions did function, the problem might be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, select this option. After that try to connect your HTC Desire X again to Wifi. If perhaps the authentication problem continues, we recommend that you contact your service provider or a telephone retail store.
