From time to time, the HTC Desire C displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from a lot of places. So, so that you may connect properly to the Wifi network with your HTC Desire C, we decided to write this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at 1st what you must do on the HTC Desire C. At last, we will see what it is required to do and check on your Wifi box.
What to do when the HTC Desire C has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire C
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC Desire C may display the text: Authentication or authentication error . In the event that the problem comes from there, the solution is quite simple. Just forget about the Wifi network in your HTC Desire C. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is completed, you may try again to connect to the Wifi network. In the event that the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the HTC Desire C because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is extremely basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your HTC Desire C. In the event that it still doesn’t work, go to the next trick.
Retype Password
From time to time the authentication problem originates from the solution you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its HTC Desire C. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is oftentimes extremely simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC Desire C. After that try to reconnect with your HTC Desire C.
Check box settings
In the event that non-e of the previous solutions did work, the problem could be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. After that try to connect your HTC Desire C again to Wifi. In the event that the authentication problem continues, we suggest that you contact your service provider or a telephone retail store.
