Sometimes, the HTC Desire 816 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by many places. So, so that you can actually connect properly to the Wifi network with your HTC Desire 816, we decided to write this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you need to do on the HTC Desire 816. Finally, we will see what it can be required to do and check on your Wifi box.
What to do when the HTC Desire 816 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 816
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC Desire 816 may display the message: Authentication or authentication error . If the problem comes from there, the answer is very simple. Just forget about the Wifi network in your HTC Desire 816. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is done, you can actually try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the HTC Desire 816 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You may then try to reconnect to the Wifi network with your HTC Desire 816. If it still doesn’t work, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the way you type the Wifi network security password. In fact, it can be sometimes subtle to type a security password Wifi on its HTC Desire 816. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many pc problems, the solution is from time to time very simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC Desire 816. Then try to reconnect with your HTC Desire 816.
Check box settings
If none of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . If this is not the case, choose this option. Then try to connect your HTC Desire 816 again to Wifi. If the authentication problem persists, we recommend that you contact your service provider or a telephone retail store.
