At times, the HTC Desire 728 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by several places. So, so that you may connect properly to the Wifi network with your HTC Desire 728, we decided to write this tuto. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you must do on the HTC Desire 728. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the HTC Desire 728 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 728
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC Desire 728 may display the text: Authentication or authentication error . If perhaps the issue comes from there, the answer is straightforward. Simply forget about the Wifi network in your HTC Desire 728. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s completed, you may try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the HTC Desire 728 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your HTC Desire 728. If perhaps it still will not function, go to the next trick.
Retype Password
At times the authentication problem comes from the technique you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its HTC Desire 728. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of laptop problems, the solution is at times incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC Desire 728. Then try to reconnect with your HTC Desire 728.
Check box settings
If perhaps none of the prior answers did function, the problem may perhaps be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. Then try to connect your HTC Desire 728 again to Wifi. If perhaps the authentication issue continues, we advise that you contact your service provider or a telephone store.
