You have just purchased an HTC Desire 728 and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the HTC Desire 728 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the HTC Desire 728 directly back. In fact, there are many tips to solve this trouble. We will therefore observe in this content, what are the things to do and check to ensure the SIM card is recognized on your HTC Desire 728.
What to do when the SIM card is not recognized on my HTC Desire 728
In cases where the SIM card is not recognized on your HTC Desire 728, below is a list of things which could help you discover the source of the trouble, observe repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your HTC Desire 728 is to clean it up. In fact, it may possibly happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your HTC Desire 728
Oftentimes the trouble may possibly be caused by the location of the SIM card. In fact, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the HTC Desire 728 from reading the SIM card. To solve this trouble, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the trouble originates from the SIM card, youre able to test it on another phone and you will have your answer. If it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your HTC Desire 728
In cases where the two previous steps do not give anything, it truly is required to test another SIM card to find out in the event that the trouble originates from the card. In fact, in the event that other SIM card work on the HTC Desire 728, it truly is because the trouble originates from the card. Otherwise, it truly is at the level of the telephone that we will have to look.
Verify that your HTC Desire 728 is not Simlocker
When you have tried many SIM cards on the HTC Desire 728 and none are recognized, the telephone might be Simlocker. This means that the HTC Desire 728 will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the web which could do that.
Check that the problem will not be caused by the ROM installed on the HTC Desire 728
This part mainly concerns the people who root the HTC Desire 728 to install a ROM that is not original. In cases where this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We suggest that you reinstall an original ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we recommend you to bring your HTC Desire 728 and the SIM card back to 1 of your operator’s shops.
