At times, the HTC Desire 620 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially result from a lot of places. So, so that you can actually connect properly to the Wifi network with your HTC Desire 620, we decided to write this tuto. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you need to do on the HTC Desire 620. At last, we will see what it is actually important to do and check on your Wifi box.
How to proceed when the HTC Desire 620 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 620
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your HTC Desire 620 may display the text message: Authentication or authentication error . If the trouble comes from there, the answer is very simple. Just forget about the Wifi network in your HTC Desire 620. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is carried out, you can actually try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the HTC Desire 620 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your HTC Desire 620. If it still does not function, go to the next trick.
Retype Security password
At times the authentication problem originates from the method you type the Wifi network security password. Certainly, it is actually sometimes subtle to type a security password Wifi on its HTC Desire 620. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many computer problems, the solution is from time to time incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC Desire 620. Then try to reconnect with your HTC Desire 620.
Check box settings
If none of the prior solutions did function, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. Then try to connect your HTC Desire 620 again to Wifi. If the authentication trouble carries on, we recommend that you contact your service provider or a telephone store.
