Sometimes, the HTC Desire 530 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially originate from several places. So, so that you can connect properly to the Wifi network with your HTC Desire 530, we decided to write this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you have to do on the HTC Desire 530. At last, we will see what it can be required to do and check on your Wifi box.
What to do when the HTC Desire 530 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 530
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your HTC Desire 530 may display the message: Authentication or authentication error . If the problem comes from there, the answer is quite easy. Just forget about the Wifi network in your HTC Desire 530. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is done, you can try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the HTC Desire 530 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your HTC Desire 530. If it still doesn’t work, go to the next trick.
Sometimes the authentication problem originates from the technique you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its HTC Desire 530. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many laptop problems, the solution is from time to time incredibly simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC Desire 530. Then try to reconnect with your HTC Desire 530.
Check box settings
If non-e of the previous answers did work, the problem may be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. Then try to connect your HTC Desire 530 again to Wifi. If the authentication problem persists, we suggest that you contact your service provider or a telephone retail store.