Occasionally, the HTC Desire 510 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly result from several places. So, so that you can actually connect properly to the Wifi network with your HTC Desire 510, we decided to write this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you need to do on the HTC Desire 510. Finally, we will see what it is actually necessary to do and check on your Wifi box.
What to do when the HTC Desire 510 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 510
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your HTC Desire 510 may display the text: Authentication or authentication error . In the event that the issue comes from there, the solution is very simple. Simply forget about the Wifi network in your HTC Desire 510. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is completed, you can actually try again to connect to the Wifi network. If the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the HTC Desire 510 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. Youre able to then try to reconnect to the Wifi network with your HTC Desire 510. In the event that it still doesn’t work, go to the next trick.
Retype Password
Occasionally the authentication problem comes from the technique you type the Wifi network password. Certainly, it is actually sometimes subtle to type a password Wifi on its HTC Desire 510. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many pc problems, the solution is sometimes incredibly simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC Desire 510. Then try to reconnect with your HTC Desire 510.
Check box settings
In the event that none of the prior answers did work, the problem might be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. Then try to connect your HTC Desire 510 again to Wifi. In the event that the authentication issue remains, we recommend that you contact your service provider or a telephone store.
