Sometimes, the HTC Desire 500 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially result from many places. So, so that youre able to connect properly to the Wifi network with your HTC Desire 500, we decided to produce this tuto. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you need to do on the HTC Desire 500. Finally, we will see what it can be required to do and check on your Wifi box.
What to do when the HTC Desire 500 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 500
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your HTC Desire 500 may display the text message: Authentication or authentication error . If the trouble comes from there, the answer is quite easy. Just forget about the Wifi network in your HTC Desire 500. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s completed, youre able to try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the HTC Desire 500 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your HTC Desire 500. If it still does not function, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the solution you type the Wifi network security password. Certainly, it can be sometimes subtle to type a security password Wifi on its HTC Desire 500. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several computer problems, the solution is from time to time incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your HTC Desire 500. Then try to reconnect with your HTC Desire 500.
Check box settings
If non-e of the prior answers did function, the problem may be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. Then try to connect your HTC Desire 500 again to Wifi. If the authentication trouble remains, we suggest that you contact your service provider or a telephone retail store.
