At times, the HTC Desire 10 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from a lot of places. So, so that youre able to connect properly to the Wifi network with your HTC Desire 10, we decided to produce this tuto. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you need to do on the HTC Desire 10. At last, we will see what it’s required to do and check on your Wifi box.
How to proceed when the HTC Desire 10 has an authentication problem on the Wifi network
Forget the Wifi network on your HTC Desire 10
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your HTC Desire 10 may display the text message: Authentication or authentication error . In the event that the problem comes from there, the solution is fairly simple. Simply forget about the Wifi network in your HTC Desire 10. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is completed, youre able to try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the HTC Desire 10 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your HTC Desire 10. In the event that it still doesn’t work, go to the next trick.
Retype Password
At times the authentication problem comes from the way you type the Wifi network security password. In truth, it’s sometimes subtle to type a security password Wifi on its HTC Desire 10. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is at times very simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your HTC Desire 10. After that try to reconnect with your HTC Desire 10.
Check box settings
In the event that non-e of the previous solutions did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. After that try to connect your HTC Desire 10 again to Wifi. In the event that the authentication problem remains, we recommend that you contact your service provider or a telephone retail store.
