You have just purchased an HP Elite x3 and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the HP Elite x3 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the HP Elite x3 directly back. Indeed, there are a lot of tricks to solve this problem. We will for that reason find out in this content, what are the stuff to do and confirm to ensure the SIM card is recognized on your HP Elite x3.
How to proceed when ever the SIM card is not recognized on my HP Elite x3
If perhaps the SIM card is not recognized on your HP Elite x3, below is a list of stuff that will help you identify the source of the problem, find out repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your HP Elite x3 is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your HP Elite x3
Occasionally the problem may come from the tracking of the SIM card. In fact, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the HP Elite x3 from reading the SIM card. To solve this problem, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the problem originates from the SIM card, youre able to test it on another phone and you will have your answer. When it is not recognized on other devices, youre able to modify the SIM card.
Try another SIM card on your HP Elite x3
If perhaps the two previous steps do not give anything, it is important to test another SIM card to find out if the problem originates from the card. Indeed, if other SIM card function on the HP Elite x3, it is because the problem originates from the card. Otherwise, it is at the level of the telephone that we will have to look.
Confirm that your HP Elite x3 is not Simlocker
If you have tried a lot of SIM cards on the HP Elite x3 and non-e are recognized, the telephone may perhaps be Simlocker. This means that the HP Elite x3 will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that will do that.
Check that the problem will not come from the ROM installed on the HP Elite x3
This part mainly concerns the people who root the HP Elite x3 to install a ROM that is not initial. If perhaps this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we advise you to bring your HP Elite x3 and the SIM card back to 1 of your operator’s shops.
