How to fix ZTE Axon 9 Pro black screen

From time to time the screen of ZTE Axon 9 Pro stays black. This situation can occur in several situations. Often it occurs after the ZTE Axon 9 Pro falls. Other times, the screen stays black after a start, lock, or sleep. No matter the reason, don’t be anxious, you will find several tips to fix the black screen of your ZTE Axon 9 Pro. For that, it will be important to verify several points prior to attempting the different solutions. We will see at initially what things to check when the screen of ZTE Axon 9 Pro remains black. We will see in a second time all the tricks to unlock this unpleasant black screen.black-screen-zte-axon-9-pro

What should you check out in case you have a black screen on ZTE Axon 9 Pro

Before embarking on the techniques, we suggest you to verify the things below in order to better understand where the problem can form. This will give you good indications of the nature of the problem.

Is the ZTE Axon 9 Pro LED on when the screen remains black?

One of the 1st points to verify is the tiny led that is at the top of your screen. If the LED is red or blue when the ZTE Axon 9 Pro screen remains black, it implies that the cellphone is switched on. In this instance, it is very likely that the problem comes from the screen.

Is the ZTE Axon 9 Pro charged?

Sometimes, a deep battery discharge prevents the ZTE Axon 9 Pro from turning on for a while. Ensure the ZTE Axon 9 Pro is totally charged by leaving it connected for at least 1 hour. If after this the LED doesn’t light up and the screen stays black, the problem can probably result from the battery.

Is the ZTE Axon 9 Pro damaged?

If the ZTE Axon 9 Pro screen remains black after shock, after falling , after being wet , or after cracking , the screen can be harmed. In this instance, probably none of the methods below will do the job. You will then have to bring your ZTE Axon 9 Pro to a repairman.

What to do when ever the ZTE Axon 9 Pro screen stays black?

After looking at that the problem originates from the screen, you can try the next tips to unlock the black screen of your ZTE Axon 9 Pro. If a method doesn’t do the job, look at the next one.

Plug the ZTE Axon 9 Pro into its charger

The first thing to accomplish when the screen of ZTE Axon 9 Pro remains black is to put the telephone on. This makes it possible to be serene for all following manipulations. This also solves the possible problem of a deep discharge of the telephone battery.

If you can, remove the battery from the ZTE Axon 9 Pro

If the ZTE Axon 9 Pro is easily detachable, we suggest you to remove the battery . This from time to time handles the black screen problem. Hold out a few seconds, then turn the battery back on and make an attempt to start the telephone. In cases where the screen is still blocked, look at the next step.

Remove SIM card and SD card

It from time to time occurs, without explanation, that the SIM card or the SD card conflicts with ZTE Axon 9 Pro and triggers a black screen. One of the methods to try is to remove the SIM card and the SD card. Once it’s done, you must try to start the phone. In cases where it works, it indicates there is a conflict with the SIM or SD card.

Force ZTE Axon 9 Pro to restart

If the screen stays black, the problem often resolves with a forced restart . To get this done, you will have to press a number of keys simultaneously. You will need to stay at least TEN seconds for the forced restart to work. The key combo is determined by the models but had to be 1 of the following:

  • low volume + power button
  • low volume + power button + cough Home
  • high volume + power button
  • volume top + touch power + cough Home
  • touch power + cough Home

Hang on until the battery is empty

At last, if perhaps none of the previously mentioned solutions function, you can try to let your battery discharge. Ensure the battery is entirely empty. Once it’s performed, plug your ZTE Axon 9 Pro into its power adaptor and try to start the ZTE Axon 9 Pro.