In some cases the display screen of Samsung Galaxy Core Prime stays black. This problem may appear in many circumstances. Often it happens after the Samsung Galaxy Core Prime falls. Other times, the screen stays black after a start, lock, or sleep. Whatever the case, do not be anxious, there are many tips to fix the black screen of your Samsung Galaxy Core Prime. For that, it will probably be recommended to check several things before trying the different methods. We will find out at first what things to examine when the screen of Samsung Galaxy Core Prime remains black. We will find out in a second time all the tricks in order to unlock this horrible black display screen.
What should you check out if you have a black screen on Samsung Galaxy Core Prime
Before embarking on the techniques, we recommend you to check the things below in order to better understand where the issue can form. This will deliver you good indications of the nature of the issue.
Is the Samsung Galaxy Core Prime LED on when the display screen remains black?
One of the 1st things to check is the little led that is on top of your display screen. In cases where the LED is red or blue when the Samsung Galaxy Core Prime display screen remains black, this means that the mobile phone is turned on. In this case, it is highly likely that the issue comes from the display screen.
Is the Samsung Galaxy Core Prime charged?
Occasionally, a deep battery discharge prevents the Samsung Galaxy Core Prime from turning on for a while. Ensure that the Samsung Galaxy Core Prime is completely charged by leaving it connected for at least 1 hour. If after this the LED doesn’t light and the display screen stays black, the issue can probably come from the battery.
Is the Samsung Galaxy Core Prime damaged?
If the Samsung Galaxy Core Prime display screen remains black after shock, after falling , after being wet , or after damage , the screen may well be broken. In this case, none of the techniques below will function. You will then have to bring your Samsung Galaxy Core Prime to a repairman.
How to proceed when the Samsung Galaxy Core Prime screen stays black?
After checking that the issue comes from the display screen, you can try the next recommendations to unlock the black display screen of your Samsung Galaxy Core Prime. If a trick doesn’t function, go to the following one.
Plug the Samsung Galaxy Core Prime into its charger
One thing to do when the display screen of Samsung Galaxy Core Prime remains black is to put the cellphone on. This will make it possible to be peaceful for any following manipulations. This also resolves the possible issue of a deep discharge of the cellphone battery.
If possible, remove the battery from the Samsung Galaxy Core Prime
If the Samsung Galaxy Core Prime is easily detachable, we recommend you to remove the battery . This sometimes handles the black display screen issue. Wait some seconds, then turn the battery back on and try to start the cellphone. In the event that the display screen is still blocked, go to the following step.
Remove SIM card and SD card
It sometimes occurs, without explanation, that the SIM card or the SD card conflicts with Samsung Galaxy Core Prime and causes a black display screen. 1 of the techniques to try is to remove the SIM card and the SD card. When it’s completed, it is advisable to try to start the cellphone. In the event that it works, it indicates there is a conflict with the SIM or SD card.
Force Samsung Galaxy Core Prime to restart
If the display screen stays black, the issue often solves with a forced restart . To get this done, you must press a number of keys simultaneously. You need to stay at least 10 seconds for the forced restart to run. The key combination is determined by the models but had to be 1 of the following:
- low volume + power button
- low volume + power button + cough Home
- high volume + power button
- volume top + touch power + cough Home
- touch power + cough Home
Wait until the battery is empty
Finally, in the event that none of the above procédures do the job, you can try to let your battery discharge. Ensure that the battery is completely empty. When it’s carried out, plug your Samsung Galaxy Core Prime into its phone chrgr and try to start the Samsung Galaxy Core Prime.
