How to fix Alcatel OT 5020D black screen

In some cases the screen of Alcatel OT 5020D remains black. This trouble may happen in several situations. Oftentimes it occurs after the Alcatel OT 5020D falls. Other times, the screen remains black after a start, lock, or sleep. No matter the reason, do not be anxious, there are many tricks to repair the black screen of your Alcatel OT 5020D. For that, it will probably be recommended to check several things prior to attempting the diverse methods. We will find out at first what things to check when the screen of Alcatel OT 5020D remains black. We will find out in a second time all the tricks to be able to unlock this horrible black screen.black-screen-Alcatel-OT-5020D

What should you check out in case you have a black screen on Alcatel OT 5020D

Before embarking on the techniques, we recommend you to check the things below in order to better understand where the problem can form. This will give you good indications of the nature of the problem.

Is the Alcatel OT 5020D LED on when the screen remains black?

One of the first things to check is the tiny led that is on the top of your screen. In cases where the LED is red or blue when the Alcatel OT 5020D screen remains black, this means that the telephone is turned on. In such cases, it is extremely probably that the problem comes from the screen.

Is the Alcatel OT 5020D charged?

From time to time, a deep battery discharge prevents the Alcatel OT 5020D from turning on for a time. Ensure that the Alcatel OT 5020D is entirely charged by leaving it connected for at least 1 hour. In the event that after that the LED does not illuminate and the screen remains black, the problem can potentially result from the battery.

Is the Alcatel OT 5020D damaged?

If the Alcatel OT 5020D screen remains black after shock, after dropping , after being wet , or after cracking , the screen can be harmed. In such cases, not one of the methods listed below will do the job. You will then have to bring your Alcatel OT 5020D to a repairman.

What to do when the Alcatel OT 5020D screen remains black?

After examining that the problem comes from the screen, you can actually try the following recommendations to unlock the black screen of your Alcatel OT 5020D. If a method does not do the job, go to the next one.

Plug the Alcatel OT 5020D into its charger

One thing to perform when the screen of Alcatel OT 5020D remains black is to put the phone on. This will make it feasible to be serene for all following manipulations. This also resolves the possible problem of a deep discharge of the phone battery.

If possible, take out the battery from the Alcatel OT 5020D

If the Alcatel OT 5020D is easily removable, we recommend you to remove the battery . This sometimes handles the black screen problem. Wait some secs, then turn the battery back on and try to start the phone. In cases where the screen is still blocked, go to the next step.

Remove SIM card and SD card

It sometimes happens, without reason, that the SIM card or the SD card conflicts with Alcatel OT 5020D and triggers a black screen. 1 of the methods to try is to take out the SIM card and the SD card. When it’s performed, it is advisable to try to start the cellphone. In cases where it works, this means there is a conflict with the SIM or SD card.

Force Alcatel OT 5020D to reboot

If the screen remains black, the problem often solves with a forced reboot . To achieve this, you simply must press several keys simultaneously. You have to stay at least 10 secs for the forced reboot to work. The key combination will depend on the versions but had to be 1 of the following:

  • low volume + power button
  • low volume + power button + cough Home
  • high volume + power button
  • volume top + touch power + cough Home
  • touch power + cough Home

Hang on until the battery is empty

At last, in cases where none of the above méthodes do the job, you can actually try to let your battery discharge. Be sure the battery is entirely empty. When it is done, plug your Alcatel OT 5020D into its phone chrgr and try to start the Alcatel OT 5020D.