In some cases the display screen of Alcatel OneTouch Hero 2+ stays black. This situation may occur in many circumstances. Oftentimes it occurs after the Alcatel OneTouch Hero 2+ falls. Other times, the screen stays black after a start, lock, or sleep. In any case, do not worry, you will find several tricks to repair the black screen of your Alcatel OneTouch Hero 2+. For that, it’ll be recommended to verify several points prior to attempting the diverse solutions. We will find out at initially what things to verify when the screen of Alcatel OneTouch Hero 2+ remains black. We will find out in a second time all the tricks to unlock this unpleasant black display screen.
What should you watch when you have a black screen on Alcatel OneTouch Hero 2+
Before embarking on the techniques, we recommend you to verify the points below in order to better understand where the problem can form. This will give you good indications of the nature of the problem.
Is the Alcatel OneTouch Hero 2+ LED on when the display screen remains black?
One of the 1st points to verify is the little led that is on top of your display screen. In the event that the LED is red or blue when the Alcatel OneTouch Hero 2+ display screen remains black, it indicates that the mobile phone is started. In cases like this, it is very likely that the problem comes from the display screen.
Is the Alcatel OneTouch Hero 2+ charged?
Sometimes, a deep battery discharge prevents the Alcatel OneTouch Hero 2+ from turning on for quite a while. Ensure the Alcatel OneTouch Hero 2+ is completely charged by leaving it connected for at least 1 hour. If after this the LED doesn’t illuminate and the display screen stays black, the problem can probably result from the battery.
Is the Alcatel OneTouch Hero 2+ damaged?
If the Alcatel OneTouch Hero 2+ display screen remains black after shock, after dropping , after being wet , or after cracking , the screen can be damaged. In cases like this, probably none of the tips below will function. You will then have to bring your Alcatel OneTouch Hero 2+ to a repairman.
How to proceed when the Alcatel OneTouch Hero 2+ screen stays black?
After looking at that the problem originates from the display screen, you can try the following ideas to unlock the black display screen of your Alcatel OneTouch Hero 2+. If a method doesn’t function, check out the next one.
Plug the Alcatel OneTouch Hero 2+ into its charger
One thing to perform when the display screen of Alcatel OneTouch Hero 2+ remains black is to put the mobile on. This will make it possible to be serene for all following manipulations. This additionally resolves the possible problem of a deep discharge of the mobile battery.
If you can, remove the battery from the Alcatel OneTouch Hero 2+
If the Alcatel OneTouch Hero 2+ is easily detachable, we recommend you to remove the battery . This from time to time handles the black display screen problem. Hold out a couple of seconds, then turn the battery back on and make an attempt to start the mobile. If perhaps the display screen is still blocked, check out the next step.
Remove SIM card and SD card
It from time to time occurs, without justification, that the SIM card or the SD card conflicts with Alcatel OneTouch Hero 2+ and triggers a black display screen. One of the tips to try is to remove the SIM card and the SD card. When it’s completed, you should try to start the cellphone. If perhaps it works, it indicates there is a conflict with the SIM or SD card.
Force Alcatel OneTouch Hero 2+ to restart
If the display screen stays black, the problem often solves with a forced restart . To get this done, you have got to press a number of keys simultaneously. You have to remain at least 10 seconds for the forced restart to run. The key combo will depend on the models but had to be 1 of the subsequent:
- low volume + power button
- low volume + power button + cough Home
- high volume + power button
- volume top + touch power + cough Home
- touch power + cough Home
Wait until the battery is empty
At last, if not one of the above procédures perform, you can try to let your battery discharge. Ensure that the battery is completely empty. When it is completed, plug your Alcatel OneTouch Hero 2+ into its power adaptor and try to start the Alcatel OneTouch Hero 2+.
