From time to time the display screen of Alcatel One Touch Pop C9 remains black. This trouble can happen in several circumstances. Often it happens after the Alcatel One Touch Pop C9 falls. Other times, the screen remains black after a start, lock, or sleep. In any case, don’t be anxious, there are many tips to fix the black screen of your Alcatel One Touch Pop C9. For that, it will probably be necessary to check several things before attempting the diverse methods. We will find out at primary what things to verify when the screen of Alcatel One Touch Pop C9 remains black. We will find out in a second time all the tricks to unlock this horrible black display screen.
What should you check out if you have a black screen on Alcatel One Touch Pop C9
Before embarking on the techniques, we advise you to check the points below in order to better understand where the trouble can originate. This will deliver you good clues of the nature of the trouble.
Is the Alcatel One Touch Pop C9 LED on when the display screen remains black?
One of the first things to check is the small led that is on top of your display screen. In the event that the LED is red or blue when the Alcatel One Touch Pop C9 display screen remains black, it signifies that the phone is started. In such cases, it is very likely that the trouble comes from the display screen.
Is the Alcatel One Touch Pop C9 charged?
Sometimes, a deep battery discharge prevents the Alcatel One Touch Pop C9 from turning on for a time. Ensure the Alcatel One Touch Pop C9 is totally charged by leaving it connected for at least one hour. If after this the LED doesn’t light and the display screen remains black, the trouble can probably result from the battery.
Is the Alcatel One Touch Pop C9 damaged?
If the Alcatel One Touch Pop C9 display screen remains black after shock, after falling , after being wet , or after breaking , the screen may be damaged. In such cases, not one of the methods below will work. You will then have to bring your Alcatel One Touch Pop C9 to a repairshop.
What to do when ever the Alcatel One Touch Pop C9 screen remains black?
After looking at that the trouble originates from the display screen, you can actually try the following tips to unlock the black display screen of your Alcatel One Touch Pop C9. If a technique doesn’t work, look at the next one.
Plug the Alcatel One Touch Pop C9 into its charger
One thing to accomplish when the display screen of Alcatel One Touch Pop C9 remains black is to put the cellphone on. This will make it feasible to be serene for all subsequent manipulations. This also solves the possible trouble of a deep discharge of the cellphone battery.
Whenever possible, take away the battery from the Alcatel One Touch Pop C9
If the Alcatel One Touch Pop C9 is easily detachable, we advise you to remove the battery . This occasionally solves the black display screen trouble. Wait a few seconds, then turn the battery back on and make an attempt to start the cellphone. In the event that the display screen is still blocked, look at the next step.
Remove SIM card and SD card
It occasionally happens, without explanation, that the SIM card or the SD card conflicts with Alcatel One Touch Pop C9 and causes a black display screen. One of the methods to try is to take away the SIM card and the SD card. When it’s carried out, it is advisable to try to start the phone. In the event that it works, it indicates there is a conflict with the SIM or SD card.
Force Alcatel One Touch Pop C9 to restart
If the display screen remains black, the trouble often resolves with a forced restart . To accomplish this, you will need to press several keys at the same time. You must stay at least 10 seconds for the forced restart to run. The key combo depends on the models but had to be one of the subsequent:
- low volume + power button
- low volume + power button + cough Home
- high volume + power button
- volume top + touch power + cough Home
- touch power + cough Home
Wait until the battery is empty
At last, in the event that none of the above solutions work, you can actually try to let your battery discharge. Ensure that the battery is totally empty. When it’s performed, plug your Alcatel One Touch Pop C9 into its charger and try to start the Alcatel One Touch Pop C9.
