From time to time the display screen of Alcatel One Touch Pop C5 remains black. This trouble can appear in many circumstances. Oftentimes it happens after the Alcatel One Touch Pop C5 falls. Other times, the screen remains black after a start, lock, or sleep. In any case, do not be anxious, you will find several techniques to fix the black screen of your Alcatel One Touch Pop C5. For that, it will be important to examine several stuff before trying the diverse solutions. We will discover at primary what things to check when the screen of Alcatel One Touch Pop C5 remains black. We will discover in a second time all the tricks to be able to unlock this unpleasant black display screen.
What should you check out when you have a black screen on Alcatel One Touch Pop C5
Before embarking on the techniques, we advise you to examine the things below to be able to better understand where the problem can form. This will give you good indications of the nature of the problem.
Is the Alcatel One Touch Pop C5 LED on when the display screen remains black?
One of the 1st stuff to examine is the small led that is at the top of your display screen. If perhaps the LED is red or blue when the Alcatel One Touch Pop C5 display screen remains black, this means that the cellphone is switched on. In such cases, it is highly probably that the problem comes from the display screen.
Is the Alcatel One Touch Pop C5 charged?
Sometimes, a deep battery discharge prevents the Alcatel One Touch Pop C5 from turning on for a while. Make certain the Alcatel One Touch Pop C5 is completely charged by leaving it connected for at least one hour. In the event that after this the LED does not light and the display screen remains black, the problem can potentially come from the battery.
Is the Alcatel One Touch Pop C5 damaged?
If the Alcatel One Touch Pop C5 display screen remains black after shock, after falling , after being wet , or after cracking , the screen may perhaps be broken. In such cases, probably none of the tips listed below will work. You will then have to bring your Alcatel One Touch Pop C5 to a repairshop.
How to proceed when ever the Alcatel One Touch Pop C5 screen remains black?
After checking that the problem comes from the display screen, you can try the following recommendations to unlock the black display screen of your Alcatel One Touch Pop C5. If a technique does not work, check out the next one.
Plug the Alcatel One Touch Pop C5 into its charger
One thing to accomplish when the display screen of Alcatel One Touch Pop C5 remains black is to put the phone on. This will make it feasible to be peaceful for any subsequent manipulations. This as well resolves the possible problem of a deep discharge of the phone battery.
If it is possible, take away the battery from the Alcatel One Touch Pop C5
If the Alcatel One Touch Pop C5 is easily removable, we advise you to remove the battery . This occasionally handles the black display screen problem. Wait a couple of secs, then turn the battery back on and make an attempt to start the phone. If perhaps the display screen is still blocked, check out the next step.
Remove SIM card and SD card
It occasionally occurs, without explanation, that the SIM card or the SD card conflicts with Alcatel One Touch Pop C5 and causes a black display screen. 1 of the tips to try is to take away the SIM card and the SD card. When it’s done, it is advisable to try to start the mobile phone. If perhaps it works, it implies there is a conflict with the SIM or SD card.
Force Alcatel One Touch Pop C5 to reboot
If the display screen remains black, the problem often resolves with a forced reboot . To get this done, you simply must press a number of keys simultaneously. You need to remain at least 10 secs for the forced reboot to run. The key combo will depend on the versions but had to be one of the subsequent:
- low volume + power button
- low volume + power button + cough Home
- high volume + power button
- volume top + touch power + cough Home
- touch power + cough Home
Wait until the battery is empty
At last, in the event that none of the previously mentioned procédures work, you can try to let your battery discharge. Make sure the battery is totally empty. When it’s performed, plug your Alcatel One Touch Pop C5 into its power adaptor and try to start the Alcatel One Touch Pop C5.
