It may have happened to you when you travel abroad, or when you changed operators, you cannot connect to the internet or can not send MMS. If that is the case, It’s presumably because of the APN configured on your Wiko Stairway. So we decided to draft this post to resolve this problem. We will first of all find out what a APN is. We will see in a second time how to configure an APN on your Wiko Stairway. Finally, we will see in which situations you need to change the APN on the Wiko Stairway.
What is an APN
The APN means Access Point Name. The APN consequently represents a set of connection data. This connection data allows your Wiko Stairway to connect to the web and receive MMS. An incorrectly configured APN may therefore prevent your Wiko Stairway from receiving MMS or connecting to the internet. You should know that each operator has a different APN of their own.
Tips on how to set up an APN on your Wiko Stairway
If you’d like to set up an APN on your Wiko Stairway, you will need to navigate to the Settings menu. Once you are there, go to Network and Internet and Mobile Network . You’ll have to go to Advanced Settings and then finally Access Point Names . Once you are there, you have to click on the three dots at the top right of the screen and select New APN . You may then access a form that you will need to fill in with the data of your operator. One example is, if you are at Vodafone , you must find the Vodafone APN data on the internet and copy it into the form. Normally, the APN of each operator are quickly findable. You need to do it again 2 times the operation on your Wiko Stairway. Certainly, you will need an APN for internet and an APN for MMS.
In which case should you set up an APN on your Wiko Stairway?
Typically, you will not necessarily need to set up an APN on your Wiko Stairway as this is usually done automatically. However, there are a few cases that require the configuration of an APN on your Wiko Stairway. This is for example the case if you purchased your used Wiko Stairway and that the person who sold it to you was with a different operator than yours. This could also be the case if you’re traveling abroad and consequently change your SIM card.
